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Privacy Policy

Privacy Policy

SIMPLY ASTRO PRIVACY POLICY

In this privacy policy, we want to inform you on how your personal data is collected in the Simply Astro (“App”) and the services provided through the App and how such data is used.

Let’s start with introducing ourselves: PIATECH YAZILIM A.Ş. (“we”) is the data controller of any personal data that you or the App provide us, and we process it in accordance with the applicable legislation, such as the EU General Data Protection Regulation 2016/679 (“GDPR”) and California Consumer Privacy Act (“CCPA”). You may find our detailed information at the end of this policy. You are welcomed to contact us any time in case you need further information, or you have any questions!

Data Processing Activities and Legal Bases

To create and manage your user account, we process your name, e-mail address and password that you provide. If you decide to create an account or log into your account via social media services or platforms (Facebook, Google, Apple) we will have access to your name, e-mail address and username within the limits of your privacy settings on that social media services. It is necessary for the performance of our contract with you (art. 6/1/b of GDPR). We will retain the data for one (1) year as of your last activity or after the end of subscription.

To customize your experience, to adjust the content of the App and provide service tailored to your personal preferences, we process gender, date of birth, place of birth, time of birth and the data on how you use the App (such as the features and content you interact, how often and how long you use the App, what sections you use), advertising data, diagnostic data (crash data, performance data, device ID, purchases, IP address, timestamps, log files, operating system. It is necessary for the performance of our contract with you (art. 6/1/b of GDPR). We will retain the data for one (1) year as of your last activity or after the end of subscription.

To provide customer support on your questions or problems with the app, we process your name, e-mail address, IP address, timestamps, log files, device ID, operating system, and communications with our support staff. It is necessary for the performance of our contract with you (art. 6/1/b of GDPR). Only if necessary, we will access your health data to resolve the problem with your prior consent (art. 9/2/a of GDPR). You or the App provide the data. We will anonymize your personal data as soon as the support process is completed.

To keep our accounting records and to sustain our payment management, to pay the applicable fees and taxes, we keep track of your payment history, your purchases. Google Play or Apple Store provide the data. The payments are carried out through Google Play or Apple Store. Thus, we do not access your credit card or bank account number. It is necessary for the performance of our contract with you (art. 6/1/b of GDPR). We will retain it for ten (10) years starting from the end of your subscription.

To establish, exercise or defend legal claims, and to comply with law, regulation, legal procedure, or governmental request, we will process all the data that you or the App provide. We will retain it for ten (10) years starting from the end of your subscription.

To maintain our services in the App and develop new ones, we process the data on how you use the App (such as the features and content you interact, how often and how long you use the App, what sections you use), advertising data (advertising ID), diagnostic data (crash data, performance data, device ID, purchases, IP address, timestamps, log files, operating system timestamps, language settings, internet service provider, mobile carrier, Facebook ID (if any). You and the App provide the data. Maintaining our services is necessary for the performance of our contract with you (art. 6/1/b of GDPR); we concluded that developing new services/products is our legitimate interest (art. 6/1/f of GDPR). We will retain the data set for three (3) years after the collection.

To manage our marketing and communication process, we process your e-mail address. When you open an account in the App, you provide your e-mail address. We will send you marketing related notices. We concluded that sending you e-mails related to marketing is our legitimate interest (art. 6/1/f of GDPR) but you can unsubscribe any time. We may also send you push notifications to communicate with you based on the data of your use of the App, but you can always opt out of receiving them through the settings of the App. Furthermore, to optimize our marketing activities, we collect the data about how you found us. We will retain the data for one (1) year starting from your last activity.

To personalize the advertisements, we collect data on how you use the App. The data include IP address, web browser, links clicked, pages viewed, time spent in the App, device and mobile network information through cookies and web beacons. We concluded that personalizing our ads is our legitimate interest (art. 6/1/f of GDPR) but you can opt out through the settings of your phone any time. We will retain the data for one (1) year as of your last activity or after the end of subscription.

Retention

To maintain the App, to provide our service and to back up your data, we secure your personal data encrypted in the servers, hosted by AWS S3 servers in “https://aws.amazon.com/s3/”. Pursuant to our contract with AWS, AWS takes all the necessary measures to guard your data due to its role of data processor.

If you delete the App or end the subscription, we will retain your data for one (1) after the end of subscription in case you would like to come back and start using the App again. But if you notify us to dispose the data after the end of subscription, we will anonymize it immediately.

Your Rights

You have the following rights. You can exercise many of them directly through the App. Please do not hesitate a second to contact us to exercise your rights.

  1. Right to information and access

You have the right to be informed in a concise, transparent, intelligible, and easily accessible form about the processing of your personal data. This Privacy Policy is part of it. You have the right to know if we process your personal data. If we do, you have the right to learn about the personal data processed, the purposes and more. You can also request to get a copy of all personal data we have about you.

  1. Right to have data deleted

You have the right to have your data deleted if:

  1. The data is no longer needed for the purposes for which we collected it,
  2. You withdraw your consent, if applicable,
  3. The data is used for direct marketing, and you unsubscribe from it,
  4. You object to the use that is based on our legitimate interest, and we cannot show compelling grounds that outweigh your interests,
  5. The personal data has been used illegally, or
  6. Deletion is required to fulfill a legal obligation.
  1. Right to have data corrected

If your personal data that we retain is incorrect, you have the right to have it corrected. You can also supplement it with more information for the data to be corrected/updated. While we investigate the matter and correct your data, you can also request to limit the processing.

  1. Right to object to data use

In case where we process your personal data based on our legitimate interest above, you have the right to object to the processing. Your objection will outweigh our legitimate interest unless there is no other legal ground for processing your data. While we investigate your objection, you can also request to limit the processing. You can always unsubscribe from direct marketing via your e-mail.

  1. Right to data portability (If you are based in the European Economic Area)

This right allows you to obtain and move, copy or transfer your personal data from the App to another IT environment in an easy, safe and secure way. You can export your personal data to a CSV file from inside the app.

  1. Right to withdraw consent

In cases where we process your personal data based on your consent, you have the right to withdraw your consent at any time. Your withdrawal will not affect the processing that has already been carried out.

  1. Right to lodge a complaint with supervisory authority (If you are based in the European Economic Area)

In cases where you request from us to do something for you, but our answer does not satisfy you, you have right to lodge a complaint with the relevant authority, in particular in the Member State of EU your residence, place of work or where the alleged infringement of GDPR occurred.

  1. Right to Shine the Light (If you are a resident in California)

You can ask once a year what personal data we share with third parties for their direct marketing purposes. To obtain this information, please send an e-mail message to [email protected] on the subject line and your state of residence and email address in the body of your message.

Amendments to Privacy Policy

We can change this Privacy Policy whenever needed. We will inform you of material amendments by relevant means of communication (such as push notification via the App and e-mail address).

Contact Information

Name: PIATECH YAZILIM A.Ş.

Registration number: 392256-5

Postal address: Acıbadem Mah. Çeçen Sk. Akasya Avm Blok No: 25 İç Kapı No: 426 Üsküdar/ İstanbul/ Türkiye

E-mail address: [email protected]